frequently asked questions

We currently ship anywhere within Canada.

Please note: Due to recent changes to U.S. import and brokerage regulations, Lock 8 Equipment has temporarily suspended all shipments to the United States.

We will review this policy if regulations change or new shipping options become available.

Yes. Please have your part numbers ready. If you are unsure of what your exact needs are, you can call for advisement by one of our technical staff.

If the item is in stock at one of our locations, it should ship within one day of the order being placed. Out of stock items will have the estimated date of shipment stated on the confirmation. You may also call or email to ask for a projected delivery date.